Terms of use

Conditions or Terms of Use

Appreciated User: the website of Com in-Genio and its commercial products La Bitácora… Com in-Genio and CentroPago Headquartered in Cali, Colombia. http://www.comin-genio.com, http://www.comin-genio.com/Labitacora/es/, https://comin-genio.com/CentroPago/es/ - (hereinafter the Website) has as its main function to provide information and services as well as to disclose and promote standards and guidelines of - Com in-Genio and its commercial products La Bitácora… Com in-Genio and CentroPago - (onwards Com in-Genio).

Through the Website, Com in-Genio publishes, among others, the topics and activities that have to do with its mission, vision, objectives and the functions that correspond to it. Additionally, through this means the entity discloses information on policies, plans, programs and institutional projects, procedures; services; publications; rules; calls; recommended pages, and, in general, information related to the entity or its commercial products if it is the case.

Additionally, it allows the option of requesting procedures or hiring services and / or buying products online and offers interaction tools for site users.

Com in-Genio asks the User of this page, to read carefully and carefully these conditions of use (hereinafter the Terms of Use) and the privacy policy of this Website, before starting its exploration or use. If the User does not agree with these Terms of Use or with any provision of the Privacy Policy, we suggest that you refrain from accessing or browsing the Website of our entity.

1. Definitions

To facilitate the understanding of these Conditions of Use of the Website, it is necessary to clarify the meaning of the following words:

A. Contents They involve all forms of information or data that are disclosed on the website, among which are: texts, images, photos, videos, audios, logos, designs, animations.

B. Intellectual Property Rights. It includes everything related to trademarks, trade names, logos, flags, slogans, domain names, business secrets, know-how, industrial designs, patents, utility models and copyright.

C. Forum. Automated message service, often moderated by an owner, through which subscribers receive messages left by other subscribers for a given topic. The messages are sent by email.

D. Internet. Communication tool with tens of thousands of computer networks linked by the TCP / IP protocol. On this network you can use multiple services such as emails, www, etc.

E. Web page. Result in hypertext or hypermedia that a navigator of the www provides after obtaining the information requested. Its content can range from a short text to a voluminous set of texts, static or moving graphics, sound, etc.

F. To post. Make a document visible from the Website.

G. Services. It's the online help that Com in-Genio currently provides or intends to provide users in the future, through this website, as a news publication or activities related to institutional management; online procedures; consultations; forums and mailbox for complaints and claims, among others.

H. User. It is every person who enters the Website. You can register in case you need to carry out a procedure or receive a service from the company.

I. Link (link in English). Hypertext pointers that are used to jump from one information to another, or from one web server to another, when browsing the Internet.

2. Acceptance of Terms

It is presumed that when a user accesses the Website, he / she does so under his / her full responsibility and that, therefore, he / she fully and unreservedly accepts the content of the terms and conditions of use of the Website. Com in-Genio reserves, in all respects, the right to update and modify at any time and in any way, unilaterally and without prior notice, these terms of use, privacy policies and the contents of the page.

3. Contents of the Website

The website aims to provide the user with all types of information related to the company in all plans, programs and councils, through newsletters, figures, news. In no case shall this information be considered exhaustive, complete or in any way satisfy all the needs of the User.

The Website may have links to other sites of interest or to documents located on other websites owned by other entities, persons or organizations other than Com in-Genio. Only by the fact that the user accesses another website or an individual document located on another page, through a link or a link established on the Website, the user must submit to the conditions of use and privacy policy from the web page to which you send the link.

The establishment of a link to the website of another company, entity or program does not necessarily imply the existence of relationships between Com in-Genio and the owner of the linked site or website, nor the acceptance or approval by Com in-Genio of its contents or services. Those people who intend to establish a link (link) will ensure that it only allows access to the Web home page.

Likewise, Com in-Genio is not responsible for the information that is outside this Website and is not managed directly by the administrator of the Website. The links that appear on the Website are intended to inform the User about the existence of other sources likely to expand the contents offered by the Website, or that are related to them. Com in-Genio does not guarantee or be responsible for the operation or accessibility of the linked web pages; nor suggests, invites or recommends the visit to them, so it will not be responsible for the result obtained. Therefore, access to them through the Website does not imply that Com in-Genio recommend or approve its contents.

On the other hand, the provision of the Website service is free and free for users.

The Website contains articles or works of a literary and scientific nature (hereinafter, Information) prepared by Com in-Genio or by third parties, for informative and informative purposes. Com in-Genio You can modify or withdraw the Information at any time and without prior notice. The opinions expressed in the comments made by the Users do not necessarily reflect the views of Com in-Genio.

It is expressly prohibited to use the Website that in any way overload, damage or disable the networks, servers and other computer equipment or computer products and applications. Com in-Genio or from third parties.

Com in-Genio is not responsible for the uninterrupted or error-free service of the page. Com in-Genio makes its best efforts so that the content provided is of optimum quality, and in this sense the User agrees to use the service.

The User can not use the contents and, in particular, the information of any other kind obtained through Com in-Genio or its services, to broadcast advertising; If it is not through its channels and contracted for that purpose to the Website of Com in-Genio.

The User of the Website will not alter, block or perform any other act that prevents showing or accessing any content, information or services of the Website or that are incorporated in the linked web pages.

3.1. Responsibility for the information contained

Because currently the technical means do not guarantee the absolute lack of interference of the action of third parties on the Website, Com in-Genio in no way ensures the accuracy and / or veracity of all or part of the information contained in your page, nor its update, or that such information has been altered or modified in whole or in part, after having been published on the page, nor any other aspect or characteristic of what is published on the site or in the links, respectively.

Com in-Genio does not control or guarantee the absence of viruses or other elements in the contents that may cause alterations in your computer system (software and hardware) or in electronic documents and files stored in your computer system.

In consequence with the above, Com in-Genio will not be responsible for any damage caused by any alteration that has been made to the materials or download files provided directly by the entity.

The User will not send or transmit on the Website or to the same, to other users or to any person, any type of information of obscene, defamatory, libelous, slanderous or discriminatory content against another person, or against Com in-Genio, its subsidiaries or affiliated entities, its human talent or those responsible for the administration of the Website.

In no case will be accepted content that can be considered offensive, sexist, racist, discriminatory, obscene, to the extent that offensive content violate the fundamental rights of individuals.

3.2 Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are connected to that website.

4. Intellectual property

Intellectual property over the contents of the Website or are part of the assets of Com in-Genio or, where appropriate, its ownership is of third parties who authorized the use of the same on the Website or is public information that is governed by the laws of access to Colombian public information.

The texts and graphic elements that constitute the Web page, as well as its presentation and assembly, or are the exclusive property of Com in-Genio or that has the necessary exploitation rights over them. Notwithstanding the foregoing, trade names, trademarks or distinctive signs that appear or alluded to on the Website belong to their respective owners and are protected by current legislation in this regard.

Any use, transformation or exploitation of the contents included in the Website for commercial or promotional purposes is prohibited unless prior authorization is given. Com in-Genio; in any case, any use contrary to the law and the Website for personal and / or commercial use is prohibited, provided that express mention is made of the property in the head of the author of the content.

All logos and trademarks on the Website are the property of Com in-Genio or its use has been authorized by its owners to Com in-Genio, being, in any case, the owners responsible for any possible controversy that may arise regarding them. The holders of these brands and logos reserve the right to take legal actions that they deem appropriate to enforce their rights both in Colombia and abroad.

The User accepts that the contents generated and uploaded by him will be the property of Com in-Genio, the User retains the moral rights over said contents.

In the case of claims that may be filed by users or by third parties in relation to possible breaches of intellectual property rights over any of the contents of the Website, they should be directed to the following email address: serviciocliente@comin-genio.com Once notified to this email, said content will be automatically removed from the Website until the person who has published the disputed content has resolved the dispute with the person submitting the claim.

5. Privacy

Personal information is understood to be that provided by the User for the registration, which includes information such as name, identification, age, gender, address, email and telephone number.

The storage, and use of personal information is governed by the Privacy Policy of the Website.

6. Applicable law and jurisdiction

A. These terms of use of the Website are governed by the laws of the Republic of Colombia.

B. If any provision of these conditions loses validity or binding force, for any reason, all other provisions, retain their binding force, binding nature and generate all their effects.

C. For any legal or judicial effect, the place of these conditions is the city of Cali, Republic of Colombia, and any dispute arising from its interpretation or application will be submitted to the judges of the Republic of Colombia.

7. Participation within the Website

7.1 By entering the Website and to guarantee the proper and proper use thereof, the user acknowledges that Com in-Genio reserves the right to:

- Deny the registration to any person, at any time and for any reason.

- Include or not in the Website the material received from users at their discretion. In the case of including it, you may keep such material on the Website for the period it deems pertinent or modify it.

- Remove, without being mandatory, content that, in the judgment of Com in-Genio they are illegal, offensive, defamatory or otherwise violate these Terms of Use. Likewise, contents that violate intellectual property rights may be withdrawn, at their request.

- Use the personal information and / or contents provided by the Users in accordance with the Conditions of Use of the Website and the Privacy Policy.

7.2 User registration and participation.

By the fact of entering the Website and to guarantee the good and proper use thereof, the User must comply with the following:

- Be responsible for any activity that takes place under your registration.

- Be responsible for the security of your password.

- Do not abuse, harass, threaten or intimidate other users of the Website either through chats, forums, blogs or any other participation space.

- Not use the Website as a means to develop illegal or unauthorized activities in Colombia, or in any other country.

- To be solely responsible for their conduct and for the content of texts, graphics, photos, videos or any other type of information that they use or include on the Website.

- Refrain from sending spam email (SPAM) to other users of this Website, as well as transmitting viruses or any code of a destructive nature.

Com in-Genio will not be responsible for the breach by the user of the above rules, and the user will keep Com in-Genio undamaged by all concepts in case of violation of them.

7.3 Forums, blogs, chats, comments and other participation spaces

The user acknowledges that their participation in any forum, chat, comment, blog and / or any other space of participation of the Website, will be under their sole responsibility, and that likewise, the opinions and / or actions and / or behavior of other users in such spaces are the exclusive responsibility of those who issue or perform them, for which reason Com in-Genio is not responsible for or guarantees the quality or suitability of such behaviors or opinions, nor for the consequences that they may entail for and / or against other users or third parties.

The design, management, purpose and characteristics of the different spaces of participation of the Website is discretionary of Com in-Genio, who may at any time change and / or eliminate them, and / or determine the number of participants admitted in each of them.

The participation in the forums, chats, comments and other similar spaces of participation within the Website (hereinafter "the Spaces") imply the acceptance and knowledge by the user of these Terms of Use, as well as the irrevocable commitment of each user to respect said Conditions of Use, being understood and accepted that they exempt Com in-Genio and they will keep unharmed Com in-Genio of any liability arising from breach of such commitment, which includes damages caused to other users and / or any affected third party. If a user is not satisfied or in accordance with these Terms and Conditions of the Website, Com in-Genio He suggests not participating in it and / or in the Spaces.

Each user expressly and irrevocably accepts and authorizes Com in-Genio to review the comments or opinions expressed in the Spaces and / or delete those that do not conform to the rules of coexistence set out in the Conditions of Use of the Website, as well as to interrupt the communication if deemed appropriate for such reasons. Similarly Com in-Genio reserves the right to exercise such faculty when it deems it appropriate, at its discretion, without that for any reason it is feasible to attribute any responsibility to Com in-Genio for the non-exercise of the faculty and / or for the existence, income, participation of undesirable users and / or comments or opinions that do not address these recommendations.

Taking into account that the comments and opinions expressed in the forums, comments and Blogs, come from various sources of thought including the approach of the company and its members, Com in-Genio is not responsible for the content thereof, as well as reserves the condition of agreeing and / or disagreeing with said opinions expressed in the Spaces of the Website, being understood that they emanate exclusively from its author, and remain under his full responsibility .

7.3.1 Prohibitions

Likewise, it is absolutely forbidden to enter comments, messages, opinions, information, or the like, of defamatory, abusive, contrary to morals and good customs, discriminatory, offensive, obscene, intimidating, slanderous, inappropriate, illegal, violating rights of third parties of any kind, including the rights of minors, causing damage and / or prejudice, or impeding or limiting the own or foreign right to use the Spaces and other chapters of the site, constitutes an offense or apology to a crime and / or incite violence and / or the commission of crimes. Neither is it allowed within "the spaces", use or send viruses, or deviate from the topics proposed in the forums.

Now, in the supposition that this type of comments, messages, opinions, information, or similar, enter "the spaces", the users, expressly and unconditionally accept that Com in-Genio, your employees, suppliers, or advertisers, will NOT be liable in any way for the consequences of any type and scope that they may generate, in front of any third party, either by virtue of their inclusion within "the spaces" or by any cause directly or indirectly related to the use thereof.

Likewise, Com in-Genio, your employees, suppliers or advertisers, will NOT be liable in any way in the event that comments, information, messages, opinions, or similar, are affected, deleted, altered, or modified in any way.

The Users will refrain from initiating any action or claim against Com in-Genio related to, or derived from, the information, content, opinion or comment from another User and / or from a third party unrelated to Com in-Genio, being accepted by the users that such actions or claims can only be initiated against their direct responsible, for which they must promote the pertinent legal actions, under the procedures legally established for that purpose. Com in-Genio may refrain from providing the information available about the alleged infringer when, in his opinion, such information is protected by the confidentiality offered to the users, in which case, the supply shall be subject to the request of the competent authority.

Com in-Genio, at its sole discretion, reserves the right to exclude from the Spaces, those users who do not abide by these rules or who do not respect the basic principles of healthy coexistence. As well as interrupt and / or eliminate and / or exclude, totally or partially, in all cases, all that message, opinion, information or similar that do not suit or result in violation of the rules and / or principles indicated above.

Each User must report any violation to the Conditions of Use of the Website by other Users, of which he / she has knowledge, for which he / she can send an email to serviciocliente@comin-genio.com in order to Com in-Genio take the measures available to you regarding the Website.

8.- Modifications to the terms of use

Com in-Genio You can modify the Conditions of Use contained herein, at your own discretion and at any time, and they will be valid once they have been published on the Website.

The User agrees to periodically review this section to be informed of such modifications and each new user access to the page will be considered a tacit acceptance of the new conditions.

These Terms of Use or Terms of Use were last updated on November 19, 2018.